7pp777 Privacy Policy

7pp777 ("we", "us", "our") operates the online casino and sports betting platform accessible at 7pp777.onl. We are committed to protecting the personal data of every individual who visits, registers on, or interacts with the 7pp777 platform. This Privacy Policy ("Policy") sets out in clear terms what data we collect, the lawful bases on which we process it, how long we retain it, who we may share it with, and how you can exercise your data rights.

This Policy applies to all users of the 7pp777 platform, including registered account holders, visitors who browse without regist ering, and individuals who contact us through our support channels. By accessing the 7pp777 platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data as described herein.

This Policy should be read alongside our Terms & Conditions, which govern your use of the platform as a whole. If you disagree with any part of this Policy, you should discontinue use of the 7pp777 platform immediately.

7pp777 collects personal data only to the extent necessary to provide a safe, compliant, and enjoyable gaming experience. The categories of data we collect are as follows:

• Registration Data: When you open an account, we collect your full name, date of birth, mobile phone number, and any username or display name you choose. This information is required to create and manage your account.
• Identity Verification Data: To satisfy our know-your-customer (KYC) obligations and to confirm that you meet the minimum age requirement of 21 years, we may request a copy of a government-issued identity document such as a National Identity Card (NID), passport, or driving licence. We also collect a selfie or liveness photograph where required.
• Financial Data: When you deposit or withdraw funds, we collect the mobile wallet number (bKash, Nagad, Rocket, or Upay) associated with the transaction, the transaction reference number, and the amount transacted. We do not store full mobile banking PINs or passwords.
• Transaction History: We maintain a record of all deposits, withdrawals, wagers placed, game results, and bonus transactions associated with your account for a minimum of five years from the date of the transaction.
• Device and Technical Data: When you access the platform, our servers automatically record your IP address, device type, operating system version, browser type and version, screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimisation.
• Usage and Behavioural Data: We record which pages you visit, which games you play, how long you spend on each game session, and the features you interact with. This data helps us personalise your experience and improve our service.
• Communications Data: If you contact our customer support team, we retain a record of the communication, including chat transcripts, emails, and the content of any support tickets you raise.
• Cookies and Tracking Technologies: We use first-party cookies and similar technologies to maintain your session state, store your preferences, and gather aggregate analytics. See Section 8 of this Policy for full details.

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information, or political opinions, except where this is strictly required by applicable law and with your explicit consent.

7pp777 processes your personal data for the following purposes, each of which rests on a lawful basis as described:

Where we rely on your consent as the lawful basis for processing — such as sending you promotional notifications about new games, bonuses, or seasonal offers during Eid, Pohela Boishakh, or BPL season — you may withdraw that consent at any time by contacting our support team or updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of any processing conducted before that withdrawal.

We will not use your personal data for any automated decision-making process that produces legal or similarly significant effects without your knowledge, except where required by law or where we have given you prior notice and the opportunity to object.

We may share your personal data with the following categories of third parties:

• Payment Service Providers: To process your deposit and withdrawal transactions, we share necessary financial data with mobile wallet operators including bKash, Nagad, Rocket, and Upay. These parties process data under their own privacy policies and applicable financial services regulations.
• Identity Verification Partners: We may engage specialist KYC and identity verification service providers to validate the documents you submit. These partners are contractually bound to process your data solely for verification purposes and to maintain appropriate security standards.
• Game Software Providers: When you play a live casino game or slot title provided by a third-party studio such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, or Ezugi, your gameplay data (including wagers and results) is transmitted to that provider's servers as part of the game session. These providers operate under their own data protection frameworks.
• Analytics and Security Providers: We use third-party analytics and fraud prevention tools. These providers receive anonymised or pseudonymised data and are bound by strict data processing agreements that prohibit independent use of your data.
• Regulatory and Law Enforcement Authorities: We will disclose personal data to government authorities, law enforcement agencies, or regulatory bodies when required to do so by applicable law, court order, or regulatory directive — including in connection with anti-money laundering (AML) investigations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of the 7pp777 business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected users of any such transfer and the privacy implications before it takes effect.

All third-party service providers with whom we share personal data are required to implement technical and organisational measures that meet or exceed the security standards 7pp777 applies internally.

7pp777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your account relationship with 7pp777 and for a minimum of five years following account closure, to comply with anti-money laundering and financial record-keeping obligations.
• Transaction Records: Retained for a minimum of five years from the date of each transaction.
• Identity Verification Documents: Retained for a minimum of five years following the completion of the KYC process, or for five years after account closure, whichever is later.
• Support Communications: Retained for up to three years from the date of the communication, unless the matter relates to an ongoing dispute or legal proceeding.
• Device and Technical Logs: Retained for up to 12 months for security and fraud monitoring purposes, after which they are aggregated or deleted.
• Marketing Preferences: Records of your consent (or withdrawal of consent) to receive promotional communications are retained indefinitely to provide an audit trail.

Once the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an identifiable individual.

Subject to applicable law, you have the following rights in relation to the personal data that 7pp777 holds about you:

To exercise any of the above rights, please contact our support team at [email protected]. We may need to verify your identity before processing your request. We will not charge a fee for reasonable requests, though we reserve the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.

The security measures we have in place include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your device and the 7pp777 platform is encrypted using Transport Layer Security (TLS). You can confirm the presence of SSL protection by the padlock icon in your browser's address bar.
• Data Encryption at Rest: Sensitive personal data stored in our databases is encrypted at rest using industry-standard encryption protocols.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff members are granted access only to the data necessary to perform their specific role, and all access is logged and regularly audited.
• OTP Authentication: Account actions such as login, withdrawal requests, and password changes require one-time password (OTP) verification sent to your registered mobile number.
• Fraud Monitoring: Our automated systems continuously monitor account activity for patterns consistent with fraud, identity theft, or account takeover attempts.
• Incident Response: In the event of a personal data breach that is likely to result in risk to your rights and freedoms, 7pp777 will notify affected users without undue delay and will take immediate steps to contain and remediate the breach.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

7pp777 uses first-party cookies and similar local storage technologies to deliver a functional, personalised, and secure platform experience. We do not use third-party advertising cookies or cross-site tracking technologies for behavioural advertising purposes.

The types of cookies we use are as follows:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, store your language and display preferences, and support security features such as CSRF protection. These cookies cannot be disabled without impairing platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymised data about how users interact with the platform — which pages are visited most frequently, where users encounter errors, and how game sessions progress. This data is used solely to improve platform performance.
• Functional Cookies: These cookies remember choices you have made — such as your preferred currency display or notification settings — so you do not have to re-enter them on each visit.

By continuing to use the 7pp777 platform after being presented with this Policy, you consent to our use of cookies as described above. You may manage or delete cookies through your browser settings at any time, though disabling strictly necessary cookies may affect your ability to use certain platform features.